Shipping policy
Shipping
* UK orders
Free shipping on orders over £100.
* Worldwide orders (except US)
Free shipping on orders over £200.
* US orders
Free shipping on orders over £400.
* International Orders and Customs Fees (outside the US)
We happily ship worldwide. Please note that for destinations outside the United States, local customs authorities may charge import duties, VAT or handling fees once your parcel arrives. These costs are not included in our prices or shipping fees and are the responsibility of the recipient.
As a small independent studio, we cannot predict or cover these charges in advance. Customs policies vary by country, so we recommend checking with your local office before placing an order.
If a parcel is refused or returned because customs charges were not paid, original shipping costs will not be refunded.
* Update for US Customers
From 29 August 2025, new US import regulations will apply. All shipments to the United States will be subject to customs duties and clearance fees, regardless of order value. Due to royal mail policy, customs fees are prepaid by us, and the price you see at checkout is the final cost.
If you have any questions about your country’s fees and regulations please contact your local customs office.
FuRuilin Jewellery is not responsible for any lost packages. However, we will do our best to assist you in tracking and locating your parcel. Please don’t hesitate to get in touch with us for support.